Freqently Asked Questions

1. What are your candles made from?
Our candles are hand-poured in small batches using premium coconut rapeseed wax, cotton wicks, and high-quality, phthalate-free fragrance oils for a clean, long-lasting burn.

2. How long do the candles burn?
On average, our 7oz candles burn for approximately 45 hours when properly cared for.

3. How do I care for my candle?
For the best experience:

  • Trim the wick to ¼ inch before each burn.

  • Allow the wax to melt to the edges on the first burn to prevent tunnelling.

  • Burn for 2–4 hours at a time for an even, safe burn.

4. Do you ship internationally?
Currently, we ship within the United Kingdom and Ireland.

5. Can I return or exchange my candle?
Due to the nature of our products, we do not accept returns or exchanges. However, if there’s an issue with your order, please contact us—we’ll be happy to help. See our [Refund Policy] for more details.

6. Do you offer gift wrapping?
Yes! Our minimalist packaging makes for beautiful gifts, and we also offer the option to include a gift note.

7. Where are your candles made?
All of our candles are hand-poured with care in Manchester, UK.