Shipping policy

We take pride in carefully preparing and packaging each order to ensure it arrives in perfect condition. Please review our shipping details below:

Processing Time

• All orders are processed and shipped within 3 days of purchase.
• Please note that during peak seasons or sales, processing times may be slightly extended.

Delivery Options

• We currently ship within the United Kingdom and Ireland.
• Free UK Standard Delivery over £30.
• Local Pickup – Free pickup option available. For customers in Manchester ONLY. Once your order is ready, we will notify you with collection details.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable). Please allow up to 24 hours for tracking information to update.

Shipping Delays

While we do our best to ensure timely delivery, please understand that unexpected courier delays or high-demand periods may occasionally impact shipping times. If your order is delayed beyond the expected timeframe, please reach out, and we’ll be happy to assist you.

Missing or Damaged Orders

If your order arrives damaged or hasn’t been delivered within the estimated timeframe, please reach out to us by filling out the form on our Contact Us page. Be sure to include your order number, and we’ll do our best to resolve the issue as quickly as possible.

If you have any further questions, feel free to contact us!